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Arthur
Leveris

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Walpole, Massachusetts

The founder of Lean Business Solutions Consulting, Arthur Leveris received his Bachelor of Science in General Engineering from the United States Naval Academy in Annapolis, Maryland. After completing his degree, Arthur Leveris became a Division Officer in the US Navy.

After leaving the Navy, Arthur Leveris worked for Airborne Express Corporation, beginning as a Field Services Supervisor in South Hackensack, New Jersey, then moving up the corporate ladder quickly to take on a position as Station Manager in the financial district, NY, NY.

When Airborne Express merged with DHL Worldwide Express, Arthur Leveris remained with the company as a Station Services Manager in the north Boston metropolitan area. More substantial achievements followed for Arthur Leveris. Within three years, Arthur Leveris had been promoted to Operations Performance Manager of the Northeast for Area 4. One of only four area managers in the United States, Arthur Leveris demonstrated his outstanding skill in implementing efficiency-driven, company-wide improvements. Using an amalgamation of Lean Six Sigma methodologies and his own strategic insight, Arthur Leveris recouped revenues of more than $5 million by addressing billing quality issues. By the end of his term as area manager, Arthur Leveris had achieved record-breaking on-time service results.

Such distinguished performance gained Arthur Leveris a promotion to Director of Strategic Initiatives (Impact) of the Northeast in 2008. Arthur Leveris continued to perform at the highest levels, applying his Lean Six Sigma training to save DHL Express millions of dollars in operating costs. During his time as Director of Strategic Initiatives, Arthur Leveris shared responsibility for the management of an annual budget totaling $600 million. In addition, Arthur oversaw continuous improvement of 69 service centers, 327 management employees, and 3,827 hourly employees. Arthur Leveris is Lean Six Sigma certified at the Black Belt level.

Exceptionally gifted in management and strategic planning, Arthur Leveris remains a solid asset to any business team and leads Lean Business Solutions with vigor and skill. Arthur Leveris resides in Walpole, Massachusetts, and enjoys watching sports in his free time.


Arthur Leveris's Schools

Arthur Leveris's Companies

  		•  DHL Express 2008 - 2009
    Director of Strategic Initiatives (Impact), Northeast
    Promoted to this highly visible position and charged with turning around this poorly performing strategic team. Shared P&L responsibility within the 5 regions in the Northeast with a $600M annual budget, 69 service centers, 327 management employees and 3,827 hourly employees. Responsibilities include improving efficiencies and effectiveness in the Service Center operations regarding pick-up, delivery, safety and security in accordance with DHL guidelines. Established, wrote and executed business strategies using 6 sigma methodologies (DMAIC) in conjunction with LEAN principles to significantly reduce costs and provide robust service levels. Reported to the Senior VP of Operations, Northeast. Defined Strategy, Tactics, and Cultural changes needed to successfully execute the largest route restructure in the history of the company. Recruited and hand selected a word class implementation team consisting of 16 direct reports that were recognized with the most favorable cost savings in the US. Executed a strategic revitalization of Northeast Route Structure, resulting in a 32% reduction in personnel and equipment. Lead and facilitated the project management of cross-functional restructure of Northeast resulting in an 87% reduction in personnel and best ever results in international service with a 3 percentage point increase. Key principle in team that developed the US Restructure vision and strategy. Hand selected by EVP and assigned to Corporate Office to spearhead and represent US Operations Team with regards to a new data platform (EGAP).
  		• DHL Express 2005 - 2008
    Operations Performance Manager, Northeast, Area 4
    1 of 4 Area managers in the US, develop and implement business process improvements with the primary objective of reducing transportation costs and increasing efficiency using six sigma methodologies. Recognized for providing superior operational views that drive behavior and force accountability in the supply chain. Instituted Control Charts to easily identify trends and shifts in multiple processes (forecast/predict), resulting in robust service and quality levels. Recouped DHL US over $5M in revenue from a six sigma project focused on billing quality issues (2007-2008), rate of improvement >70%. Developed TSM tools and daily reports reducing field analysis by 80%. Tools used cross functionally between sales, ops, and HR. Created an Operational Excellence model that detailed best practices and forced accountability throughout the enterprise. Perform statistical analysis to determine current performance, forecast and trend future performance to recommend improvements and/or corrective actions through the APW process. Achieved best ever on time service results in the history of the Northeast by implementing process design changes and identifying opportunities to improve existing procedures. Lead Kaizen events in service centers to increase awareness on key customer touch points.
  		• DHL Express 2002 - 2005
    Station Services Manager, Boston Metro North