Aurielle Williams

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540 Brinkby Avenue #328 ▪ Reno NV 89509 ▪ aurielledw@yahoo.com 775-378-2707

Objective

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Seeking positions in Retail, or Customer Service, utilizing over 3 years of experience in the field and having dedicated work ethic.
Professional Profile

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Customer Service
 Recognized many times for exceeding customer service satisfaction and company goals.
 Manage multi-line telephones and distribute large volumes of calls while maintaining positive phone etiquette.
 Excellent product knowledge, professional attire, and great communication skills.
Cashier
 Accurate money handling skills.
 Over 3 years experience as a cashier, and over 1 year experience in supervision.
 Effectively resolve conflict with customers for future business.
Computer
 Proficient in MS Word, Excel, Windows and Internet Research.
 Able to type 40 words per minute with little to no errors.
 Strong written and grammar skills for sending e-mail and letters.
Retail
 Great performance in high pressure situations.
 Knowledge in company product for better customer service.
 Ability to learn and perfect procedures quickly.
Personal Attributes
 Outstanding record in attendance and promptness.
 Willing to work longer hours to meet company goals.
 Always searching for ways to improve work environment, and assist fellow employees.
Work History

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02/01/2009-09/20/2009 Concession Supervisor Reno-Aces Ballpark Reno, Nevada
01/01/2008-12/01/2008 Mail Sorter Cornerstone Staffing Sacramento, California
03/15/2007-10/29/2007 Sales Associate Dillard’s Saint Louis, Missouri
06/02/2006-07/15/2007 Head Cashier Edward Jones Dome Saint Louis, Missouri
Education

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Jefferson City High School Jefferson City, Missouri
 High School Diploma received.
Sacramento Tech Sacramento, California
 8 months for Pharmacy Technician completed.