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Charise
Merritt

Experienced, professional Service Representative

31, Dolton, Illinois

Charise Merritt is a Sales and Service Representative for AT&T, with responsibility for building relationships with new and existing customers, maintaining customer contacts while servicing their needs and meeting monthly targets. Prior to joining AT&T, Charise served as an Office Manager/Administrative assistant with Diamond Agency. Her responsibilities for that position included but were not limited to ensuring the efficient running of most day-to-day business operations and providing confidential administrative support. Charise is currently attending DePaul University with an expected completion date in May of 2011. Upon completion of her BA from DePaul University, Charise plans to pursue a JD with a concentration in either intellectual property or corporate law.


Charise Merritt's Schools

Charise Merritt's Companies

  		•  AT&T 2003 - Chicago, Illinois
    Sales and Service Representative
    Effective at building relationships with new and existing customers. Maintaining customer contacts while servicing their needs and meeting monthly targets. Evaluate telecommunication needs and recommend products and service based on customer's needs. Handling billing concerns along with repeat customer concerns. Handling customer proprietary information with care and discretion. Updating personal customer information while communicating vital information with other departments in order to provide an exceptional customer experience.
  		• Diamond Agency 1999 - 2003 - Chicago, Illinois
    Office Manager/Administrative Assistant
    Selected to serve as an assistant to the Vice President (CFO) based on demonstrated work performance and dedication. Intricately involved in the growth of a small family owned business. Ensure the efficient day-to-day running of most business operations and provide confidential administrative support. Maintaining and creating employee work schedules