Datavantage Corp (formerly The XBR Company) specializes in security and loss prevention monitoring software for Retail organizations. The software would mine through Retail Point of Sale data to identify patterns of employee or customer theft. In the role of Systems Manager I: – Managed Implementation Specialists. Product field implementation and support of technical issues. – Primary technical support contact for over 40 clients. Delegated responsibilities to group of technical support personnel. Acted as escalation for tough issues. – Performed daily troubleshooting of UNIX, NT, and databases through remote access.
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