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Marketing professional with focus on client relationship building and website maintenance
My professional and academic experience includes a wide range of disciplines from engineering and mathematics to marketing and communications.
I currently work full time as a Digital Project Manager at a B2B Marketing Agency in downtown Chicago and am excited to continue to build my career.
Applied Skills:
- Project Management with focus on scheduling, resource planning, creative and development oversight, client relationship building and overall project planning
- Marketing press release writing and editing for release internally and externally to press contacts including relationship building with contacts and liaison to external vendors and internal personnel;
- Website development including back-end coding of .php and .html files, front-end edits of website content, layout and overall design, planning for recurring updates and posting updates to all content and overall site maintenance;
- Layout design, planning and updates with Adobe Creative Suite including Photoshop;
- Client and marketing material production and presentations through Microsoft Office 2003 and 2007 including extensive PowerPoint presentation preparation;
- Client communication through e-mail, printed brochures, recurring e-mail and written newsletters and website;
- Advertising and sponsorship media planning through print and electronic media formats including design, editing and media planning;
- Event planning from inception and request through event completion including location, atmosphere, food and beverage selection and decorating for internal employee and client events, external conferences and other marketing events;
- New hire training and creation of instruction manuals and training sessions;
- Budget and time management planning through weekly, monthly and quarterly meetings with Controller and Partners including annual budget creation and review;
- Maintenance of documentation for both IT and marketing including licensing, reports, website content, contracts and media tracking;
- Advanced knowledge of Information Technology software and systems including, but not limited to:
Windows 7, XP, Vista, Server 2003, Microsoft Exchange 2003, SQL 2005 and Blackberry Enterprise server
Virtualization platforms including Citrix XenServer and XenApp, VMWare ESX;
Document and time management systems including Worldox, Summation, PCLaw, and QuickBooks
- Deployment and maintenance of information technology hardware (laptops, desktops, phones, printers and multifunction devices, computer accessories and mobile voice and data equipment) and software including network printers, file sharing and user and computer account creation;
- Information technology help desk and on-demand systems support;
- Creation of disaster recovery and backup plans for information technology systems.
Kristen Johnson's Schools
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University of Illinois
, Class of 2008
Bachelor of Arts, Mathematics, College of Liberal Arts and Sciences;
Degree completion while working full time as Office Manager & Executive Assistant;
Classes concerning mathematics, classics, Latin, computer programming and economics.
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University of Michigan
Industrial Operations Engineering Major, College of Engineering;
Classes concerning operations management, probability and financial calculations as well as computer database designs and programming. Additional general education courses ranging from philosophy, sociology and psychology to chemistry, economics and physics;
Participation in extracurricular horseback riding club through a University of Michigan affiliated program.
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Kristen Johnson's Companies
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Symmetri Marketing Group, LLC
2010 - 2010
- Chicago, Illinois
Website Administrator
Manage and implement all content changes for major B2B websites; prioritize marketing initiatives and other digital updates
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Symmetri Marketing Group, LLC
2010 - 2011
- Chicago, Illinois
Project Manager, Digital
Responsible for handling the full project life-cycle on digital projects covering requirement gathering to budgetary control and work-flow management. As a vital member of the team, the Digital Project Manager plays a key part in the overall success and smooth delivery of digital projects.
Digital focused projects include website design and maintenance, electronic commerce (eCommerce), e-mail newsletter marketing, rich media, banner advertisements, mobility platforms (like phone apps), motion graphics, widgets and social media development and applications.
Examples of daily tasks include:
* Interpreting clients brief and translation into a set of clearly defined deliverables including comprehensive documentation (project schedules etc).
* Defining scope and timings of projects.
* Constantly seeking out new ways to enhance and add value to any proposed digital concepts.
* Managing internal and external team resources.
* Ensuring that creative and technical quality is upheld throughout the project management process.
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Wexler Wallace LLP
2009 - 2010
- Chicago, Illinois
Marketing & IT Coordinator
Sole individual working on information technology, marketing and advertising for the firm;
Contribute and develop general business planning regarding technology systems, marketing and advertising required to maintain the operations and competitiveness of the firm including creation and presentation of a quarterly budget;
Prepare and present recommendations for new developments in information systems technology, marketing and advertising through anticipation of organizational modifications, security and efficiency improvement and return on investment;
Creative development of new firm website and recurring updates to website content including news, employee profiles and press releases;
Communication to co-counsel, other friends of the firm and clients with firm newsletter and e-mails;
Maintain relationships with current firm vendors for IT, marketing and advertising and development of relationships with future vendors for the benefit of the firm budget and efficiency;
Documentation of all firm equipment including quarterly reporting to firm partners and employees;
Update and overhaul of firm data and voice infrastructure and network security for Chicago and remote offices;
Creation and operation of on-site IT help desk services for day-to-day employee assistance and support;
Virtual based server build and migration to upgraded Citrix environment for deployment of centralized Chicago office applications and systems to co-counsel and remote offices
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Novantas LLC
2007 - 2009
- Chicago, Illinois
Executive Assistant & Office Manager
Directly support two (2) Managing Directors, two (2) Directors, three (3) Principals, Marketing Director and fifteen (15) employee Chicago Office;
Assist Marketing Director with conference planning and organization, partner and director article preparation and disbursement, press release drafting and release to media partners and intranet/internet updates and coding;
Assist co-workers with financial focused surveying, research and information capture for client PowerPoints, deliverables, proposals and meetings;
Assist Human Resources manager directly in day-to-day operations and communication between New York and Chicago offices as well as with recruiting of future hires, training of new hires in firm systems and procedures and employee terminations;
Coordination with Treasury Management Director in the drafting, conceptualization, and delivery of two surveys per year to enhance client/firm relationships;
Plan office social events including holiday parties, office outings, and dinner events to enrich firm culture;
On-site IT contact, hardware management and server room maintenance through work directly with IT Manager;
Calendar management, domestic and international travel arrangement, meeting preparation and time sheet management
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Wade and Byrnes PC
2007 - 2007
- Alexandria, Virginia
Paralegal & Administrative Assistant
Assist attorneys Wade and Byrnes in daily legal administrative tasks and office management for an office of 5 employees;
Legal cases focused on employment, breach of contract, personal injury, discrimination, trusts and wills, real estate, and bankruptcy;
Organize schedules and calendars including domestic travel and client meetings;
Preparation and editing of motions and memos for external delivery to clients and courts;
Prepare attorneys for trial, depositions and court appearances
Research case law and history to support attorney client matter research;
Accounting management through A/P, A/R, client billings and expense input and computations both manually and through QuickBooks
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