Luke Weil – Performance Management

Would you expect a business to be successful if there was little to no communication or feedback between the management and staff? Probably not. Realizing that many management teams are ill-equipped to handle all the responsibilities that come with maintaining their employees, Wendy Luke of Luke Weil & Associates teaches managers powerful new techniques as part of her mission-driven solutions. The end result is nothing short of astounding as managers begin to listen to and understand their workers, resulting in a better workflow and a more focused museum staff.

Leadership is not something that comes naturally to most. Reputable managers usually have to undergo some sort of training to help them understand what kinds of questions they should be asking their employees. In addition, they must understand when and how to convey feedback to employees and how to set reasonable goals for them. Ultimately, these skills come with practice, but Wendy’s managerial training programs help higher-ups get a jump start.

She encourages managers to examine their own needs and ask themselves, “If I were an employee, how would I want management to treat me?” Most staff members long for some sort of regular feedback so they are better able to assess their own strengths and weaknesses. Wendy guides managers along the process by scheduling regular meetings with them after they have met with staff. During this time, management can discuss the results of their interactions with employees enabling Wendy to use her expertise and knowledge of the industry to help them make incremental improvements each time.

Making a small investment in one’s staff can have far-reaching beneficial effects. For one, it makes managements job significantly easier. It also establishes a sense of trust between employees of all levels, unifying them and ultimately helping them meet their goals as both individuals and as a team member. Museums with such a strong foundation are more able to find their purpose, and stand a better chance of long-term prosperity. Luke Weil & Associates have been achieving great results within organizations for many years through their training programs that seek to help management become an integrated part of their employees’ lives, as opposed to intimidating figures that do not understand the needs of their workers.