Melvin Lamark Ferguson Simpson
Telephones: CR (506) 8-950-9821 – FL 305-433-3660
E-mail and Gtalk:melvinlfs@gmail.com
MSN Messenger: melvinlfs@hotmail.com
Skype VoIP Id: melvin07

UNIVERSITY HISPANO-AMERICANA
Business Administration, Marketing and Sales Emphasis. (Heredia CR Currently)

PROFESSIONAL TECHNICAL HIGH SCHOOL
High School and accounting technician diploma in the same technical high school in Port Limon

COMPUTER AND MARKETING KNOWLEDGE
Microsoft Windows, Microsoft Windows Mobile for Smartphone’s including cell phone mobile instant messenger with msn account melvinlfs@hotmail.com, All Microsoft Office ( Power point, excel, etc), Internet Explorer, Linux and Outlook Express, Web Design Joomla web portals, SEO, Lead Generation Campaigns, PPC Ad Campaigns, Viral Marketing, CRM and Link Exchange Programs.

CERTIFICATIONS
INTERNATIONAL MOVEMENT FOR THE YOUTH ORG: International intensive training for youthful leaders.

COSTARICAN NATIONAL LEGISLATIVE ASSEMBLY: First and Second youth speaker (1999) (2000)

COSTARICAN NATIONAL UNIVERSITY: Music School, for cooperating with the development of the music in Costa Rica and the Caribbean.

LANGUAGES: Spanish and English Native 100%

OBJECTIVE: To increase profits through new and repeat clients by working with a knowledgeable professional sales staff, and to share my experience with others while having the opportunity to grow within a professional company.

ABOUT ME: I have 8 years experience in Call Centers and Costumer Service also previous work from home experience because I am self motivate, multitask and I don’t need constant supervision to obtain excellent results, I have the know how and tools to develop and administrate virtual office’s that are more productive and cost saving than the old standard office structure (freelance recruiting) see last work experience.

6 years in Telemarketing, Web Design Joomla web portals, SEO, Lead Generation Campaigns, PPC Ad Campaigns, Viral Marketing, Link Exchange Programs CRM and Costumer Service Department Experience, 300 calls on a daily basis is very common.

Team player because I recognize that is the only way any company can achieve success.

Goal and task oriented, I like to work with a clear agenda, set grounded objectives and obtain results also autodidactic background as my personal way to learn new skills.

Strong rapport is part of my nature and personality, heavy phone sales in part of my experience in telemarketing, high motivational couching for the marketing team.

I know how to learn fast any position assigned, and I am not afraid to ask if I don’t know.

I believe in professional ethics and moral values to preserve business and personal survival, aware of all the new marketing trends and futurist vision to be creative. .
WORK EXPERIENCE: HIGH REVENUE COMPANIES WORLD WIDE MARKETS

SAVEMYHOMEUSA: Loan Officer Specialist: Provide loan modification programs to customers to help them save there mortgage loan, we modify interest rate, set account current, and adjust to new market value also refinance of the mortgage was available

FAIRCHILDHOLDINGS: Junior executive broker: qualifier and opener for all type of commodities and investments also oil recovery stocks in presale, gold bullions sales.

BET911 GAMBLERS PALACE HOLLYWOOD INTERNATIONAL, BET EAGLE, FIRST FIDELITY- SPORTS BOOKS: Director of Telemarketing campaign: Open new costumer’s accounts, keep costumers happy reloading gaming accounts and enjoying sports wagering also coordinate and do all of the above marketing programs .
Lines Manager Experience, Wagering and Costumer Service Representative
Costumer Service Experience: Provide information and advice of bonuses and gaming process deposits and payouts assist giving costumer’s rules and regulation.

Money transfer knowledge: Western union, Net Eller, Fire pay, E-checks, Pay Pall, and all Credit cards merchants.
ONLINE PHARMACY: Position: Sales Trainer and Costumer Service Agent, Sales Representative online pharmacy

NEW BUSINESS MODEL FOR MARKETING AND CALL CENTERS: Also I know how to develop and administrate a successful virtual office, work from home staff on the marketing and call center field with international agents that have lots of experience and lower cost than a physical office (outsourcing), this is the model that big, medium and small successful companies are using right now whit excellent results to generate more profits, business, proactive connections and contacts. Savings are huge just think no rent no utilities no insurance no security just to name some benefits of this model.