Rose Kizziar's Companies

• Reputation.com 2011 - Redwood City, California Account Manager/Profiler Efficiently self-manage work schedule to meet the company’s needs from a home based office while providing quality results for both the company and clientele. • Create professional profiles for company clients. • Efficiently use social media to promote clients. • Actively communicate with supervisors via online chat and e-mail to achieve quality results for both company and client satisfaction. • Effectively manage professional time to meet deadlines.

• Reputation.com 2010 - 2011 - Redwood City, California Search Agent Efficiently self-manage work schedule to meet the company’s needs from a home based office while providing quality reports for both the company and clientele. • Maintain personal accounts for company clients. • Efficiently use Internet search engines to provide thorough and accurate results for the clients. • Actively communicate with supervisors via online chat and e-mail to achieve quality results for both company and client satisfaction. • Effectively manage professional time to meet deadlines. • Search Agent duties include; keeping clientele informed about any and all information accumulated on the internet about or referencing them, accurately assessing whether the websites provided have a positive or negative impact on a clients personal or professional reputation and whether the content on the website is removable or not, communicating with clarity the required information necessary for an accurate search, and maintaining confidentiality of the results.

• Glynn County Emergency Management 2008 - 2008 - Brunswick, Georgia Communications Officer I. Handled multifaceted clerical tasks (data entry, filing, call taking) in a high stress environment. Highlights: — Communicated effectively with multiple departments to insure all necessary departments received vital information quickly and accurately. — Input information into international and regional data systems while maintaining code of ethics in regards to information privacy. — Entrusted to manage workspace in the supervisor’s absence. Provided timely, courteous and knowledgeable response to information requests from public non-emergency calls and screened and transferred calls. — Effectively gained information from a caller to inform the proper department (i.e. fire, police and or paramedics) with as much vital details as possible. — Earned excellent verbal reviews on performance and the ability to learn effectively and quickly in a high stress environment.

• JetNet 2007 - 2008 - United Kingdom Customer Service Representative Proactively managed work schedule to meet the company’s needs from a home based office while providing excellent customer care. • Efficiently communicated via internet with customers to meet their desired needs. • Maintained a high volume of message output through typing an average speed of 83wpm. • Actively communicated with supervisors via online chat boards, forums, and messenger systems to achieve quality results for both company and client satisfaction. • Used creative and innovative ideas to effectively satisfy clients’ demands. • Exceeded company standards for data output.