ec2
 

Ryan
Szczepkowski

About Ryan Szczepkowski

West Bloomfield, Michigan

Financial services expert Ryan Szczepkowski served most recently as Senior Sales Manager with Quicken Loans, providing home loans and mortgage refinancing to clients throughout Michigan. For more than five years, Ryan Szczepkowski trained and managed a team of 35 members for Quicken Loans, ensuring a high rate of sales and customer satisfaction. Ryan Szczepkowski worked alongside clients and sales personnel to evaluate individual homeowners’ credit profiles and identifying the most appropriate plan for their homes. A committed sales professional, Ryan Szczepkowski regularly achieved a loan closing rate at 20 percent higher than the company average. In addition to working with clients, Ryan Szczepkowski studied mortgage loan trends to streamline the entire loan process. Ryan Szczepkowski reevaluated profiles that had been rejected previously, enabling additional clients to receive services and generating $40,000 to $50,000 in monthly revenue for Quicken Loans. As a team leader, Ryan Szczepkowski trained more than 150 sales representatives in mortgage sales, processing, and customer service, and influenced a number of promotions for members of the sales team. Under Ryan Szczepkowski’s leadership, more than 75 percent of mortgage representatives reached their individual yearly income goals. As an individual member of the team, Ryan Szczepkowski consistently performed in the top 10 percent of the company. Ryan Szczepkowski joined Quicken Loans in 2001 as a Sales Representative. Within two years, Ryan Szczepkowski had garnered a promotion to Senior Sales Manager, having outperformed his fellow team members. Ryan Szczepkowski received the Top Monthly Sales award six times as a Sales Representative. In 2002, Ryan Szczepkowski garnered the Top Yearly Sales and Top Customer Service Awards. Prior to joining Quicken Loans, Ryan Szczepkowski graduated from the University of Michigan with a Bachelor of Science in Biology. In 2008, Ryan Szczepkowski returned to his alma mater, earning a Master of Business Administration in Finance from the Stephen M. Ross School of Business. In his free time, Ryan Szczepkowski enjoys staying physically active through martial arts, weight training, and football.


Ryan Szczepkowski's Schools

Ryan Szczepkowski's Companies

  • Quicken Loans 2003 - 2008 - Livonia, Michigan
    Senior Sales Manager
    Managed revenue, sales, training, customer service-team of 35 members •Evaluated credit profiles with sales personnel to determine proper product and cost structure of proposals for potential clients regularly achieving a 20% higher loan close rate than company average •Analyzed current mortgage loan pipeline daily to identify opportunities to streamline loan processes leading to loan closing rate that was consistently in top 10% of company •Assessed, corrected and renegotiated loan profiles that were unable to close because of qualifications resulting in $40-50k additional monthly revenue •Evaluated personnel for coaching and promotion opportunities leading to most promotions from sales team years 2006-2008 •Performed consistently in the top 10 of all sales teams within company through effective sales management, team building and motivating •Trained over 150 sales representatives on mortgage sales, processing and customer service resulting in growth of eight new sales teams •Motivated sales staff to achieve sales goals through consistent, useful communication allowing more than 75% of sales staff to reach individual yearly income goals •Coached sales representatives to become more proficient in sales and customer service by means of listening and empathizing •Resolved customer service and negotiation disputes with clients through effective communication and proper follow up resulting fewest client complaints in region •Oversaw a sales staff of 35+ making it among the largest teams in company Top Perforoming team on a monthly and yearly basis Promoted more Sales Managers from team than any other team at tiime of departure Still actively maintain healthy relationships wtihthe majority of former co-workers, attending weddings, birthdays and first communions for/with former employees and their children

Ryan Szczepkowski's Affiliations