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Sue
Warneke

new to bigsight

Loves Park, Illinois

A multi-talented and results-oriented professional, Sue Warneke brings considerable expertise in management to her current position as a Certified Insurance Professional for Western-Southern Insurance. In this role, Sue Warneke is responsible for assisting customers with a variety of insurance related tasks, including answering questions about policies, assessing and filing claims, and directing customers toward appropriate plans. Currently, Sue Warneke is licensed as a Wisconsin (non-resident) and Illinois Property, Accidental, Fire, Casualty, Health, and Life Insurance Professional.

Prior to joining Western-Southern Insurance, Sue Warneke developed a variety of important skills through her leading work with the Military Personnel Services Corporation, a private company contracted to the Illinois Army National Guard. Specifically, Warneke served the National Guard as a fulltime Family Assistance Center Coordinator, aiding Army soldiers and their families in receiving important assistance according to various social needs. Sue Warneke also served the National Guard as the leader of the Family Readiness Group, working with 283 families and 186 soldiers deployed in Operation Enduring Iraqi Freedom. For her work, Sue Warneke received a variety of awards, including the 2005 Iraqi Freedom Presidential Award for outstanding accomplishments, the 2004 Patriotic Citizenship Award, and the 2004 Elizabeth Armstrong Award from Illinois National Guard.

Additional positions Sue Warneke has held over her career include stints with MetLife Insurance as a part-time Customer Service Representative, the Freeport Housing Authority as a part-time Housing Eligibility Specialist, and St. Paul Insurance as an Administrative Supervisor. In each of these roles, Sue Warneke demonstrated significant skill in prioritizing responsibilities, coordinating resources, and managing workers. Warneke hopes to leverage her considerable skills into a future career in insurance claims or government service.

Prior to beginning her career, Sue Warneke earned her Associate degree from Highland Community College in Freeport, Illinois. Recently, Warneke completed 80 credit hours toward her Bachelor’s degree in Business Management from Columbia College.


Sue Warneke's Schools

  		•  Highland Community College , Class of 2001

    PEOPLE TO PEOPLE PRESIDENTIAL PROGRAM -
    Traveled to Moscow, Russia and trained doctors and nurses at children’s hospital in housekeeping and cleaning procedures

    CENTER SCHOOL TUTOR – Freeport, Illinois

    UPWARD BOUND PROGRAM VOLUNTEER, HIGHLAND COLLEGE – Freeport, Illinois

    AMERICAN RED CROSS VOLUNTEER—Freeport, IL
  		• Columbia College

    Completed coursework in Business Management and Liberal Arts (80 credits current)

Sue Warneke's Companies

  		•  Western-Southern Life Insurance 2008
    Sales Agent
    X Prospect, telephone current clients and set appointments. X Helping develop budgets for different programs for clients X Travel to meet with clients. X Met Clients needs for insurance protection and work with their budget
  		• MetLife 2003 - 2004
    Customer Service Representative
    X Processed nationwide, home and auto Insurance claims over the telephone and entered insured’s detailed information into computer data Base. X Transferred emergency claims to Field Claim Offices location
  		• Freeport Housing Authority 2003 - 2004
    Eligibility Specialist
    X Process applications for low income housing X Performed background checks and home visits X Updated housing files daily, entered charges for maintenance and rent on AR database X Re-wrote Illinois Violence Prevention Grant X Scheduled programs with fire and police departments
  		• Family Readiness Group 2002 - 2005
    Leader of 333rd Military Police, Illinois Army National Guard Volunteer
    X Developed mission, vision and values, operational plans X Delegated work to volunteers X Worked directly with 283 families and 186 soldiers X Designed website X Worked through entire deployment for Enduring Iraqi Freedom
  		• Military Personnel Services Corporation
    Family Assistance Center Coordinator
    X Managed over 100 cases monthly assisting families and soldiers X Assisted all volunteer base Family Readiness Groups in Northwestern Illinois consisting of 12-15 units, providing services including referrals X Conducted PowerPoint presentations and designed and distributed informational material to families and soldiers X Worked with community gathering resources to provide assistance to families in their home
  		• St. Paul Insurance
    Supervisor in Administration
    X Developed training for staff, streamlined processes, and processed annual reviews. X Team work on benchmarking project on best practices in administration X Worked on several in house committees X Management training; Las Vegas, Utah, and Minnesota. X Worked on different software, and data bases X Lead a team of ten in daily processes. X Returned to College to complete my degree X Managed a $250,000 annual budget.